Shipping Information
- Your order will usually be processed within 3-5 working days after placing it.
- The estimated delivery time is 7 days for Hong Kong and Macau orders, and 14-20 days for overseas orders. The estimated delivery time is for reference only and cannot be guaranteed to be completely accurate, as it may be delayed due to stock availability, payment, or courier arrangements.
- It will be delivered by different courier companies depending on the location and will provide door-to-door delivery service.
- Barbie™ Collection and Sanrio characters are only available for delivery to Hong Kong & Macau.
Hong Kong & Macao
- Free shipping on orders over HKD$300/MOP$300, otherwise, a HKD$30/MOP$30 delivery charge applies.
- The courier company's delivery area is currently limited to commercial and residential addresses (excluding restricted areas), and you can choose to have the package delivered to a smart locker. Click here to view the smart locker addresses for Alfred24 Locker or SF Locker Locations.
China
- Free China shipping on orders over HKD$500, otherwise HKD$100 delivery charge applies.
- The estimated delivery time for overseas orders is 7-14 days and is subject to the courier company's arrangements.
- Her own words is not responsible for any duties or import taxes charged upon arrival of the package at the destination, and will not be responsible for paying any resulting duties or other fees.
- All fees (duties, taxes, etc.) incurred during or after transport are the responsibility of the customer.
Singapore and Malaysia
- Free international shipping on orders over 88 SGD or 295 Ringgit , otherwise, a HKD$100 delivery charge applies.
- The estimated delivery time for overseas orders is 7-14 days and is subject to the courier company's arrangements.
- Her own words is not responsible for any duties or import taxes charged upon arrival of the package at the destination, and will not be responsible for paying any resulting duties or other fees.
- All fees (duties, taxes, etc.) incurred during or after transport are the responsibility of the customer.
International
- Free international shipping on orders over HKD$1500 , otherwise, a HKD$180 delivery charge applies.
- The estimated delivery time for overseas orders is 14-20 days and is subject to the courier company's arrangements.
- Her own words is not responsible for any duties or import taxes charged upon arrival of the package at the destination, and will not be responsible for paying any resulting duties or other fees.
- All fees (duties, taxes, etc.) incurred during or after transport are the responsibility of the customer.
